Project Manager

Who is Castor?

AT CASTOR, WE DRIVE FASTER, SMARTER MEDICAL RESEARCH

We believe that faster, more diverse clinical trials help extend the human health span and provide a greater return on investment.

We strive to improve the clinical trial experience for patients, sites and sponsors, using technology to accelerate every step of the clinical trial journey.

Our modular clinical trial platform enables the capture and re-use of research data from anywhere, anytime and helps optimize each activity in the clinical trial journey by reducing human effort with technology. From recruitment to monitoring, we help make it easier to design and deploy trials, enroll and engage patients, collect data and analyze results.

Next to being very purpose-driven, we are proud of our caring company culture. We follow our values diligently and take the well-being of each Castorian seriously. Sounds like something for you? Read on !

What you’ll focus on

Our Professional Services team advises and supports thousands of Castor users from all over the world, ensuring that they get the best out of our products.

The Project Manager will be responsible for delivering customer projects on time, on budget, within the contracted scope, and with the highest level of quality.  This role is responsible for maximizing the customer’s satisfaction with Castor by providing the best possible customer journey.  A key component of success will be your ability to roll up your sleeves and effectively prioritize key activities while keeping the overall customer experience at top of mind.

What you’ll be doing

  • Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies to ensure successful project delivery.
  • Lead and motivate cross-functional project teams, internally and externally, ensuring clear communication, goal alignment, and effective collaboration throughout the project lifecycle.
  • Proactively maintain an accurate and thorough RAID Log  which is regularly reviewed  with all key stakeholders to ensure all parties are aware of current status and their role in next steps to achieve successful outcome.
  • Perform accurate and timely maintenance of key project data  such as milestones, timesheets and budget.
  • Work with internal and partner resources to ensure all deliverables are of the highest quality and are delivered on time and on budget with limited senior management guidance.
  • Provide clear, effective, and timely internal and customer-facing communications, escalation paths, and processes.
  • Collaborate with external partners and manage their activities and deliverables as needed to ensure the client receives a streamlined, high quality experience.
  • Contribute to Professional Services best practices and process improvements.
  • Achieve targeted customer satisfaction measures on your assigned projects.
  • Proactively mentor, coach and share your expertise with team members.

What you’ll bring

You’ll definitely have:

  • 3+ years of Project Management experience in the Software Development Lifecycle (SDLC) for clinical software.
  • 3+ years of eCOA experience including scale licensing, translations, device provisioning, Helpdesk and data management.
  • A passion for positive, customer-focused outcomes achieved with a high degree of ethics and integrity.
  • Highly organized with a strong attention to detail.
  • Manages commitments effectively, meets deadlines and keeps customers up to date.
  • Able to plan, lead, facilitate, and document effective meetings.
  • A collaborative and resourceful approach, with a “can do” attitude and voracious appetite to learn and grow.
  • Demonstrated maturity and highly effective techniques of advocacy, persuasion, presentation, conflict/escalation management, and communication.
  • Strong interpersonal skills, including demonstrating patience, flexibility, consideration, diplomacy, tact, and confidence.

 

How Castor takes care of you

At Castor we truly live and breathe one of our core values, believing we can achieve anything with a healthy and happy team. Our benefits reflect this:

  • Guaranteed ‘happy holidays’ bonus, a prospective ‘company performance’ bonusEmployee Stock Option Plan as well as a competitive pay
  • Learning & Development Budget to support your growth
  • Unlimited annual leave 
  • A fully remote role*, with support for your home office set-up
  • flexible working schedule: nobody is tracking your time except you, we focus on output and delivery
  • A great work-life balance
  • A MacBook or Dell laptop, and all other needed gear to work comfortably from home
  • Quarterly downtime weeks, well-being workshops, sleeping courses, virtual company events and celebrations

We are a remote-first company. At Castor, we value flexibility and believe that the best talents can work anywhere in the world. From flexibility improvements to productivity growth, we want to make sure you are happy, healthy, and productive while working from home.

Don’t have an updated CV just yet? Feel free to apply with your LinkedIn profile.

Every Castorian counts. We celebrate you for who you are. We build products to make clinical research accessible to the world and a company where everyone, anywhere, is welcome. It does not matter where you are from, where you are based, or what your gender, age, or sexual orientation is.

Our remote-first setup is for your family, your work-life balance, your mental health, and your right to be your most authentic self. You are celebrated for who you are, for all the differences and quirks that define you. We want your unique voice to be heard and succeed together as a happy and healthy team!

Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of color, and people from the LGBTQ(+) community. Please feel free to share the pronouns you use (for example she/her/hers, he/her/his, they/them/theirs, etc.).

 

 

Our Interview Process

Application
Application

Fill out a short application on our careers website.

Telephone Call
Telephone Call

If your application is successful, we’ll invite you to an intitial call with a member of our talent team.

Manager interview
Manager interview

Great news! You’re invited to meet the hiring team.

Interview Day
Interview Day

Now we’ve got even better acquanted, we’d like to invite you to a final stage interview day.

Offer
Offer

Congratulations! We’re making you a formal offer to join as our next Castorian!

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