Professional Services Scoping Specialist

Who is Castor?

Who is Castor?

Castor is a leading cloud-based clinical data platform working with some of the world’s largest pharmaceutical and medical device companies, as well as renowned academic and research institutes like the World Health Organization.

We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.

Our self-service platform enables our users to run remote (decentralized), device-enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.

How is Castor supporting the Coronavirus crisis?

Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 200 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.

The Role

What you’ll do

As a Professional Services Scoping Specialist (PSSS), you will be responsible for working with cross-functional teams to scope out and price Professional Services implementation and integration opportunities. Additionally, you will:


  • Develop and maintain Professional Services pricing calculators and develop Statement of Work templates and maintain the library of templates;

  • Build out work instructions and presentations to make sure all internal team members are aware of the PS pricing processes and procedures;

  • Support the Global Sales team by providing quotations and Statements of Work for customers and partners;

  • Work with multiple teams, including Sales, Product, Finance, and Legal, to build and approve pricing and deal structure.


What you’ll bring

You will have experience with clinical trial software, as well as working within the pharma environment or as part of a team within a CRO;

  • Experience with CRM databases, preferably Salesforce.com and quoting tools;

  • Ability to roll up your sleeves and effectively prioritize accurate and timely activities while keeping the overall customer experience at top of your mind;

  • Understanding of pricing and licensing models;

  • Ability to manage expectations of a Sales team with tight deadlines and constantly changing priorities.


What you’ll learn

It’s a crucial time for Castor. We’re on ‘full power mode’ and scaling-up at an exponential rate. For you, the opportunities are endless:


  • The opportunity to work with an international and diverse team, who are extremely passionate to help researchers achieve their goals and you better believe that we will!
  • The chance to be involved in maximizing the impact of medical research and improving healthcare.


What you'll get

At Castor we truly live and breathe our core values, believing we can achieve anything with a healthy and happy team.' With this in mind, we offer the following benefits:


  • A flexible and remote working opportunity
  • A competitive salary and a guaranteed 'happy holidays' bonus
  • Investing in our talent with a strong Employee Stock Option Plan
  • Up to 30 days annual leave (plus national holiday days)
  • Interested in ‘lifelong learning’? You’ll love using our development and training budget
  • Flexible approach to working - nobody is tracking your time
  • A MacBook or Dell laptop, we’re a tech start-up after all ;)
  • Like to feel zen? You’ll love our company subscription to Calm for meditation and yoga


Want to know more? Check out the role profile for some further insights or apply now!


Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of colour, and people from the LGBTQ(+) community. In your application, please feel free to share the pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).

Our Interview Process

Application
Application

Fill out a short application on our careers website.

Telephone Call
Telephone Call

If your application is successful, we’ll invite you to an intitial call with a member of our talent team.

Manager interview
Manager interview

Great news! You’re invited to meet the hiring team.

Interview Day
Interview Day

Now we’ve got even better acquanted, we’d like to invite you to a final stage interview day.

Offer
Offer

Congratulations! We’re making you a formal offer to join as our next Castorian!

Meet Your Future Colleagues

Niecy Duncan
Niecy Duncan
Project Manager
Juan Erasmus
Juan Erasmus
Professional Services
Daniel Silva
Daniel Silva
VP Customer Success