Product Training Specialist (Europe)

Who is Castor?

Are you ready to change the world of medical research?


At Castor, you can put your expertise to use for the greater good. We are a leading cloud-based clinical data platform, working with some of the world’s largest medical device companies, biopharma, and renowned academic institutes. Our products are used by over 85.000 researchers and millions of patients worldwide.


We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. With our products, we help extend human healthspan: the faster, better and more inclusive medical research is, the longer and healthier lives can be lived around the globe.


Next to being very purpose-driven, we are proud of our caring company culture. Although we are a fast-growing scale-up, we follow our values diligently and take the well-being of each Castorian seriously.


Do note that this role is fully remote within Europe. Living outside Europe? Don't hesitate to apply - as we are scaling up, we are likely to launch remote work possibilities in new countries.


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How is Castor supporting the Coronavirus crisis?

Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 200 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.

The Role

What you'll focus on


As a Product Training Specialist, you are responsible for the overall management, delivery, and continual enhancement of our product training for both internal teams and our customers. This entails building out content for and delivering instructor-led training sessions as well as ownership of Castor Academy (Castor’s online training solution):


  • Produce content for and deliver end-user training in different modalities (live instructor-led sessions, recorded sessions, online content including testing, etc.)

  • Partner with Customer Success Leadership to identify product knowledge and skill gaps across the CS team

  • Build effective business relationships with various groups within the organization including Sales, Marketing, Customer Success & Product in order to identify training priorities, gather information, and define goals for the audience

  • Develop polished training materials, sessions, and assessments in a variety of formats, including formal presentations, eLearning, asynchronous learning materials, and videos


What you’ll bring


You are passionate about working with adult curriculum development & delivery and have experience working across multiple modalities, including eLearning, instructor-led and virtual training:


  • You have experience as a product trainer or from a similar role, preferably from a SaaS-organization and/or the life sciences

  • You have excellent presentation skills, love to engage with your audience and can communicate with learners at all levels and stages of their development

  • You're experienced in onboarding and training in decentralized environments using conference tools and LMS capabilities to meet learning objectives

  • You've created, administered, and tracked training and/or onboarding modules in an LMS

How Castor takes care of you


At Castor we truly live and breathe one of our core values, believing we can achieve anything with a healthy and happy team. Our benefits reflect this:


  • Competitive pay, guaranteed ‘happy holidays’ bonus, a prospective ‘company performance’ bonus, Employee Stock Option Plan, learning & development budget
  • Unlimited annual leave (with a minimum of 25 days, plus additional national holidays)

  • A fully remote role*, with financial support for your home office set-up

  • A flexible working schedule: nobody is tracking your time except you, we focus on output and delivery.

  • A great work-life balance

  • A company MacBook or Dell laptop, and all other needed gear to work comfortably from home

  • Virtual health package: a subscription to Calm, quarterly downtime weeks, well-being workshops, sleeping courses, virtual company events and celebrations

  • When possible again, annual company retreats in person


*If you already reside in the Netherlands, you are welcome to work from our Castor Burrow in Amsterdam.


Don’t have an updated CV just yet? Feel free to apply with your LinkedIn profile, or by contacting our Talent Acquisition Specialist Eveliina.

Want to know more? Check out the role profile for some further insights or apply now!



Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of colour, and people from the LGBTQ(+) community. In your application, please feel free to share the pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).

Our Interview Process

Application
Application

Fill out a short application on our careers website.

Telephone Call
Telephone Call

If your application is successful, we’ll invite you to an intitial call with a member of our talent team.

Manager interview
Manager interview

Great news! You’re invited to meet the hiring team.

Interview Day
Interview Day

Now we’ve got even better acquanted, we’d like to invite you to a final stage interview day.

Offer
Offer

Congratulations! We’re making you a formal offer to join as our next Castorian!

Meet Your Future Colleagues

Niecy Duncan
Niecy Duncan
Project Manager
Daniel Silva
Daniel Silva
VP Customer Success