Senior Sales Operations Analyst

Job description

“Changing the world of medical research starts with ensuring the world knows about us, which means having a healthy, scalable sales team! We are looking for a Sales Operations Analyst to make sure our growing team can be as effective as possible, and you’ll have the perfect opportunity to make your mark with a fresh technology stack to work from” - Frank Cesaro, Head of Sales

Who is Castor?

Castor is a leading cloud-based clinical data platform working with some of the world’s largest medical device companies, biopharmas, and renowned academic institutes.

We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.

Our self-service platform enables our users to run remote, device enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.

What you’ll do

Joining as a Senior Sales Operations Analyst, you’ll have the opportunity to support our global sales organization's growth, working with our New York-based Head of Sales, Frank Cesaro. How? By increasing sales efficiency and developing new business processes. Working with Sales, Customer Success, Marketing, and Finance, you’ll identify new sales strategies and look for unique ways to help improve long term growth by:

  • Sales Process Improvement,  Salesforce & Salesloft
  • Training users on Salesforce sales process and compliance 
  • Strong Emphasis on core company KPIs 
  • Improving sales data quality to enable sales process improvement 
  • Building quarterly business review decks and dashboards to track and report on key sales metrics
  • Enabling the leadership team with the development and operation of a framework for quota and target setting, attainment, forecasting, and win/loss analysis to improve sales velocity

What you’ll bring

You’ll have a proactive, hands-on approach to provide insights into Castor’s overall business health. Being a strong collaborator with top-notch multi-tasking, organizational, and project planning skills, you’ll ensure we continue successfully on our international journey, bringing clinical research into the 21st Century. You’ll also bring:

  • Expert knowledge in working with Salesforce Salescloud
  • Experience with data analysis, lead/channel attribution, modeling, and reporting
  • Analytical thinking skills and the ability to extract insights from data
  • The ability to meet critical deadlines and work with urgency
  • Experience working in fast-growing or changing environments - in SaaS? Even better!

What you’ll learn

It’s a crucial time for Castor. We’re on ‘full power mode’ and scaling-up at an exponential rate. For you, the opportunities are endless:

  • To lead on sales data analysis for various projects across the business
  • The ability to start with a fresh configuration and make your mark with countless improvements
  • To develop sales policies and processes for an internationally growing business
  • Be involved in maximizing the impact of medical research and improving healthcare

What you’ll get

At Castor, we truly live our core values, believing we can achieve anything with a healthy and happy team. With this in mind, we offer the following benefits:

  • A flexible and remote working opportunity (we also have some great NJ based offices)
  • A competitive salary plus a guaranteed 'happy holidays' bonus
  • Investing in our talent with a strong Employee Stock Option Plan
  • 30 days of PTO (including 8 national holidays and flexible sick days)
  • 401K with competitive employer contributions
  • A great health benefit and insurance package
  • Interested in ‘lifelong learning’? You’ll love using our development and training budget!
  • Flexible approach to working - nobody is tracking your time except you
  • A new MacBook or Dell laptop, we’re a tech start-up after all ;)
  • Like to feel zen? You’ll love our company subscription to Calm for meditation and yoga


    Want to know more? Check out the detailed role profile for some further insights, or apply now!

    Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of color, and people from the LGBTQ(+) community. In your application, please feel free to share the pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).