Senior Project Manager

Job description

“At Castor, we know what it takes to become a leader in a space: a happy and healthy team, user-friendly technology and - of equal importance - an amazing customer experience. That’s exactly what we’ve been doing, and we’re now hiring a Senior Project Manager, to help us further accelerate our growth in life sciences!” - Dan Silva, VP of Customer Success at Castor. 

Who is Castor?

Castor is a leading cloud-based clinical data platform working with some of the world’s largest pharmaceutical companies, medical device companies, biopharmas, and renowned academic institutes.

We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.

Our self-service platform enables our users to run remote (decentralized), device enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.

How is Castor supporting the Coronavirus crisis?

Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 200 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.

Your opportunity

The last 12 months were a defining time at Castor, as we launched our scalable decentralized trial platform. With over 400 customers, we’re already supporting clinical researchers across academia, at CRO’s and for a ‘top-5’ pharmaceutical company. As we continue to grow, as Senior Project Manager, you’ll have the opportunity to coordinate and manage large, international, multicenter research projects. The end result? Helping to make medical research faster and smarter!

What you’ll do

As a Senior Project Manager, you will provide project leadership and hand-on delivery across multiple client projects, maximizing satisfaction with Castor by providing the best possible customer journey. You’ll:

  • Maintain key project milestones, status updates and administrative data;
  • Ensure all deliverables are of the highest quality, on time, and on budget;
  • Provide clear internal and customer-facing communications, escalation paths, and processes;
  • Contribute to Professional Services best practices. 

What you’ll bring

You will need to be able to roll up your sleeves and effectively prioritize key activities while being passionate about keeping the overall customer experience ‘top of mind’. In the end, we need to make sure our customers LOVE us the way we LOVE them! To do this, you’ll bring;

  • Extensive Project Management experience in a fast-paced SaaS company;
  • Knowledge of clinical trial software, as well as an understanding of working within the pharma environment;
  • The ability to effectively manage customer communications and project delivery deadlines;
  • Expertise with customer negotiations, effectively managing process, timelines, and resources;
  • The skills to support and lead project teams with comprehensive process and technical expertise;
  • A highly organized approach with a strong attention to detail.

What you’ll learn

It’s a crucial time for Castor. We’re on ‘full power mode’ and scaling-up at an exponential rate. For you, the opportunities are endless:

  • Enhance your skills through implementing cutting-edge projects;
  • A chance to support the growth of a true scale-up company;
  • Be involved in maximizing the impact of medical research and improving healthcare.

What you'll get

At Castor we truly live and breathe our core values, believing we can achieve anything with a healthy and happy team.' With this in mind, we offer the following benefits:

  • A flexible and remote working opportunity
  • A competitive salary and a guaranteed 'happy holidays' bonus
  • Investing in our talent with a strong Employee Stock Option Plan
  • Up to 30 days annual leave (plus national holiday days) depending on location
  • Interested in ‘lifelong learning’? You’ll love using our development and training budget
  • Flexible approach to working - nobody is tracking your time
  • A MacBook or Dell laptop, we’re a tech start-up after all ;)
  • Like to feel zen? You’ll love our company subscription to Calm for meditation and yoga.


Want to know more? Check out the role profile for some further insights or apply now!

Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of colour, and people from the LGBTQ(+) community. In your application, please feel free to share the pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).