Castor's SaaS products already power 4,000 clinical trials across 90 countries, and, having just secured a $12 million Series A investment, we're looking for an Account Manager to drive our academic accounts forward.
Who is Castor?
Castor is a leading cloud-based clinical data platform working with some of the world’s largest medical device companies, biopharmas, and renowned academic institutes.
We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.
Our self-service platform enables our users to run remote, device enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.
How is Castor supporting the Coronavirus crisis?
Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 250 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.
What you’ll do
Joining our Customer Success team, you’ll be operating as the lead contact for our (Benelux) Academic Accounts. Overseeing all customer account management, you’ll maintain strong, long-lasting customer relationships with University Medical Centres and Research Bureaus, identifying upsell, and closing new business opportunities. You’ll also:
What you’ll bring
As an advocate for the success of our academic researchers, you’ll bring proven experience in creating initiatives and processes which drive customer engagement and happiness. Being an excellent communicator, planner, organizer, and presenter, you’ll provide rewarding and service-oriented experiences, ensuring we truly maximize the potential of each account. You’ll also have:
What you’ll learn
It’s a crucial time for Castor. We’re on ‘full power mode’ and scaling-up at an exponential rate. For you, the opportunities are endless:
What you’ll get
At Castor we truly live our core values, believing we can achieve anything with a healthy and happy team. With this in mind, we offer the following benefits:
Want to know more? Check out the role profile for some further insights or apply now!
Castor continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of colour, and people from the LGBTQ(+) community. In your application, please feel free to share the pronouns you use (for example she/her/hers, he/him/his, they/them/theirs, etc).